Privacy Policy
Version: 1.0
Published: 7th September 2025
DUBHUB LLC (“DUBHUB,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding personal data. This Privacy Policy explains how we collect, use, and protect information when you interact with our website (dubhub.ae) or engage with our services.
Information We Collect
When you engage with DUBHUB, we may collect personal information such as your name, email address, phone number, company details, job title, and any information you choose to share with us in the course of an inquiry or project. In the course of providing services, we may also process business-related information including project specifications, contractual documents, and billing records. Our website collects technical data such as IP address, browser type, operating system, and device identifiers, as well as information about how visitors interact with the site. We also record direct communications, including inquiries and correspondence with our team.
How We Use Information
We use personal data solely for legitimate business purposes. This includes responding to inquiries, providing information about our services, and delivering contracted work. Information may also be used to improve the way our website and systems operate, to analyze usage patterns, and to ensure that our communications are relevant and effective. Where individuals have opted in, we may use data to send updates, insights, or invitations. We also process data to comply with applicable legal, regulatory, and security obligations.
Data Storage and Transfers
All personal data is stored and processed primarily in the United Arab Emirates. We may also use trusted technology and cloud providers that host data in other regions when required for operational purposes. Data is not stored in the United Kingdom, and DUBHUB is not registered with the UK Information Commissioner’s Office. In cases where personal data is transferred internationally, such as between the UAE, the United States, and other jurisdictions, we take appropriate measures to protect it. These measures include contractual safeguards, confidentiality obligations, and technical standards designed to ensure that information remains secure regardless of where it is processed.
Legal Basis for Processing
Although DUBHUB is headquartered in the UAE, we align our practices with global standards such as the EU General Data Protection Regulation, UK GDPR, and comparable GCC laws. We process data where it is necessary to perform a contract, where explicit consent has been provided, where legitimate business interests require it, and where legal obligations make processing mandatory. For example, we may process data to deliver services requested, to send communications where consent has been granted, to analyze website traffic as part of our legitimate interest in improving the site, or to comply with regulatory requirements.
Data Retention
We retain personal data only for as long as it is required to fulfil the purposes described in this Policy or to meet legal and regulatory requirements. Once data is no longer required, it is either securely deleted or anonymized so that it cannot be linked back to an individual. Retention periods vary depending on the type of data and the context in which it was collected, but our approach is always guided by the principle of minimization.
Your Rights
Depending on the laws that apply to your location, you may have certain rights in relation to your personal data. These may include the right to request access to the information we hold, the right to ask for corrections if it is inaccurate, and the right to request that information be deleted. In some cases, you may also have the right to restrict processing, object to certain uses, or request that your data be provided in a portable format. Where we rely on consent, you may withdraw it at any time. Requests can be made by contacting us at privacy@dubhub.ae, and we will respond in line with the requirements of applicable law.
Cookies and Tracking
Our website uses cookies and similar technologies to function effectively, analyze usage, and improve performance. Cookies help us understand how visitors use the site and allow us to tailor the experience. You may control or disable cookies through your browser settings. More detail about the categories of cookies used and their purposes can be found in our separate Cookie Policy.
Security
DUBHUB implements a combination of technical and organizational measures to protect personal data. These measures include secure hosting, encryption, access controls, and monitoring of systems to detect vulnerabilities. While we take reasonable steps to safeguard information, no online system can be completely secure, and we cannot guarantee absolute protection of personal data. We encourage all individuals to exercise caution when sharing sensitive information online.
Children’s Data
Our website and services are designed for professionals and are not intended for children under the age of sixteen. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be published on this page with a revised effective date, and we encourage visitors to review the Policy regularly.
Contact Us
For questions about this Privacy Policy, or to exercise your data rights, please contact us at:
DUBHUB LLC
Email: privacy@dubhub.ae
Address: Sharjah Media City, Sharjah, UAE